We do our best to answer every inquiry with honesty and fairness in a timely fashion, but due to the nature of our business' industry and our company's smaller size, travel and subsequent delays do occur. Please consider our hours of operation when contacting or visiting us, as well as our shipping timelines for questions regarding your order status.
Hours of Operation
In general, our offices and showroom are open Monday through Friday from 9:00am to 5:30pm MST, but appointments are strongly encouraged to ensure we are available for you. We are closed for most major holidays.
We always work to ship every order as quickly as possible, but in order to set the right expectations, please read our shipping policy.
Unless an expedited shipping method is requested, it's best to assume that from the time we receive your order during our office hours, Monday through Friday, and add it to our queue, it takes our team a few business days to start preparing your shipment. There is also the additional shipping time based on your location from our warehouse in Salt Lake City.
Please note that we do not handle or ship orders over the weekend.
These transit maps offer a helpful timeline for most orders:
Thank you for your patience and we look forward to hearing from you!
Headquarters & Warehouse
Weekdays, 9:00am - 5:30pm MST
Equipt Expedition Outfitters
515 West Pickett Circle Suite #300
Salt Lake City, Utah 84115
Toll Free: 866-703-1026