Front Runner Outfitters is not an Authorized National Luna Dealer

Date: 12/20/2013

Equipt is the only Authorized North American Distributor

National Luna products are internationally known for their quality, and they have taken considerable effort to create a network of companies around the globe that will support their products to the level of quality they demand. Equipt Expedition Outfitters is the only Authorized Distributor of National Luna products in North America. All products manufactured by National Luna of Johannesburg South Africa are to be imported, distributed and sold through Equipt. As the sole distributor for National Luna, Equipt is responsible for warranty, service and support of the National Luna product it imports and is backed by National Luna as well.

Front Runner Outfitters is not an Authorized Dealer

Front Runner Outfitters is not an Authorized Dealer of National Luna product. The National Luna product that Front Runner Outfitters has listed on their website has been brought to the United States without the consent of National Luna or Equipt Expedition Outfitters. Front Runner Outfitters was an authorized dealer until 12/20/2013, when knowledge of their activity was brought to light and their authorization was revoked.

What is the difference?

National Luna of South Africa has adopted a special set of standards and specifications for the products they export to the US. All fridges have a unique serial number, and those serial numbers are tracked to the continent for sale. The fridges manufactured for the US undergo significantly longer testing, are packaged with 110V AC power cords, and are packaged to a higher level of protection to ensure the customer receives the unit without damage. The product that Front Runner Outfitters is offering has not been imported through the correct channels to receive this attention. Nor has Front Runner Outfitters received training from National Luna to support their sales. So if you choose to purchase a National Luna product from them, please understand the following circumstances.

Equipt will not warranty National Luna product sold by Front Runner Outfitters

As the only Authorized Distributor of National Luna products in North America, Equipt is the sole source of authorized warranty solutions for their product. The product sold through Front Runner Outfitters has not been brought to the US by Equipt, and therefore will not be warrantied by us. If you purchase a National Luna product from Front Runner Outfitters after 12/20/2013, contact them directly for warranty assistance.

Equipt will not service National Luna product sold by Front Runner Outfitters

Equipt staff have traveled to National Luna's facility in Johannesburg South Africa to receive personal training on the manufacture and use of all products they produce. We know in deep detail how the products work, and how to diagnose issues in their installation. And we have the components inhouse to service the entire National Luna line should there be a problem. The product sold through Front Runner Outfitters has not been brought to the US by Equipt, and therefore will not be serviced by us. If you purchase a National Luna product from Front Runner Outfitters after 12/20/2013, contact them directly for service assistance.

Equipt will not support National Luna product sold by Front Runner Outfitters

National Luna has gone to great lengths to ensure their products are represented accurately and with their full support. Education and experience with the product is what Equipt offers customers when they have questions about their purchase. The product sold through Front Runner Outfitters has not been brought to the US by Equipt, and therefore will not be supported by us. If you purchase a National Luna product from Front Runner Outfitters after 12/20/2013, contact them directly for support assistance.